Dispatcher of the Year 2022

Ashley Webb

Ashley Webb began her career with County Communications as a Communications Dispatcher I on February 27, 2017, and subsequently promoted to Communications Dispatcher II on April 8, 2019. Ashley was in a unique group of dispatchers hired in 2017 and upon graduating from the in-house academy, began her dispatch training in the medical community instead of the law community. Ashley worked diligently to become a medical dispatcher and excelled during her training phase. Over the last year, there have been many changes implemented within the medical community and Ashley has displayed and shared her knowledge with others. Following her completion of medical training, Ashley was moved back into the Law community to complete her Law training. Ashley volunteers as a substitute trainer in the law and/or med communities as needed. Ashley displays a great sense of teamwork and dedication while maintaining a professional attitude. These are just a few of the reasons that Ashley is being recognized as the County Communications Dispatcher of the Year award for 2022.

 

Sheldon Bakhtiari

Sheldon Bakhtiari began his career with County Communications as a Communications Dispatcher I on January 28, 2019, and subsequently promoted to Communications Dispatcher II on November 2, 2020. Sheldon excels as a Communications Training Officer and trains within the law community. He has been responsible for training many new dispatchers and assisting with building the foundational skills needed to be successful as a dispatcher. More recently, Sheldon participated in the County Santa Clara’s Active Shooter/Criminal Mass Casualty Protocol. This included multiple agencies within Santa Clara County. This was inclusive of attending meetings to review content in the current protocol, tabletop exercises, and address changes that may need to be made to the current protocol. Sheldon always recognizes the need for responders’ safety while working in the law and fire communities. Whether he is working a police pursuit or a multiple alarm fire, Sheldon’s demeanor remains the same: Calm and collected. He maintains a positive professional attitude and is well-deserving of the County Communications Dispatcher of the Year award for 2022.